Privacy Policy

Last updated: February 2026

Endless Flooring ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.endlessflooring.co.nz) or engage our floor sanding, refinishing, and installation services in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, contact us via forms, or communicate with our team. This includes:

Contact Data: Name, email address, phone number, and property address.
Project Data: Details regarding your flooring requirements, property access, and project timelines.
Technical Data: Automatically collected information such as your IP address, browser type, and interaction with our website via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use the collected information for the following business purposes:

To provide accurate, on-site floor assessments and detailed quotes.
To schedule and fulfill floor sanding, refinishing, and installation services.
To communicate with you regarding your project, invoices, and aftercare.
To improve our website functionality and customer service experience.

3. Data Protection and Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers (such as invoicing software or customer relationship management systems) solely for the purpose of operating our business. All data is stored securely to prevent unauthorized access.

4. Your rights

Under the New Zealand Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at: [email protected] or 0800 705 070.

Ready To Book Your Free Assessment?

Have one of our flooring specialists come to your place to learn what you wish to achieve with your specific flooring needs. Then they will advise the best possible solution that suits both your desires and your budget.